https://www.wsj.com/articles/fear-and-self-loathing-at-american-express-11628884963?mod=opinion_lead_pos10
This has been the year of woke and weak corporate CEOs trying to signal virtue by endorsing leftist politics and attacking Republicans. But now we have a bizarre case of a business attacking itself. The Manhattan Institute’s Christopher Rufo writes this week in the New York Post about a lecture hosted by American Express. He reports that at the Amex corporate event a guest speaker argued that the system of capitalism was founded on racism and that “racist logics and forms of domination” have shaped Western society from the Industrial Revolution to the present. Mr. Rufo quotes the insufferable lecturer telling Amex employees, “You are complicit in giving privileges in one community against the other, under the pretext that we live in a meritocratic system where the market judges everyone the same.”
Well, it’s true that the company’s advertisements have touted the privileges enjoyed by consumers who use its ubiquitous green cards. But the history of American Express is the story of a company that has thrived by offering its many services to a broader and broader clientele. The firm’s website says it has more than 100 million cards in use—accepted by millions of merchants. Sure, it has generally served a higher-income segment than Visa and Mastercard, but there are options for all kinds of consumers.
Mr. Rufo describes how American Express employees had to define themselves:
In a foundational session, the outside consulting firm Paradigm trained AmEx employees to deconstruct their own intersectional identities, mapping their “race, sexual orientation, body type, religion, disability status, age, gender identity [and] citizenship” onto an official company worksheet.