The Veterans Affairs–scandal headlines speak for themselves. The Daily Beast: “Veteran Burned Himself Alive outside VA Clinic”; azfamily.com: “Dead veterans canceling their own appointments?”; New York Times: “Report Finds Sharp Increase in Veterans Denied V.A. Benefits,” “More than 125,000 U.S. veterans are being denied crucial mental health services,” and “Rubio, Miller ask committee to back VA accountability bills.”
Are these headlines from 2014, when the VA scandal broke? The sad answer is no. All these headlines — and so many more — are from the past ten days, a fact that also speaks for itself.
Two years ago this week — thanks to courageous whistleblowers in Phoenix and a fed-up House Veterans Affairs Committee chairman — the world was finally exposed to rampant VA dysfunction and corruption. Dozens of veterans had died while waiting for care at the Phoenix VA — which was, unfortunately, just the tip of the iceberg. Across the country, VA officials had manipulated lists to hide real health-care wait times. In total, thousands — and possibly far more — met the same fate: waiting, and dying, at the hands of a calcified and soulless bureaucracy. Investigations were launched, and VA Secretary Eric Shinseki eventually resigned.
Even the reflexively defensive Obama administration confirmed the obvious in a June 2014 report, admitting that “a corrosive [VA] culture has led to personnel problems across the Department that are seriously impacting morale and by extension, the timeliness of health care,” with “problems . . . exacerbated by poor management and communication structures, distrust between some VA employees and management, a history of retaliation toward employees raising issues, and a lack of accountability across all grade levels.” The report flatly states that the VA must be “restructured and reformed.”
Yet, two years after the VA scandal broke, no such restructuring or reform has occurred. Instead, almost nothing has changed at the failing Department of Veterans Affairs. VA officials have kept their jobs, and veterans continue to be treated like second-class citizens inside their own system. But after two years of committee hearings, two years of investigations, and two years of funding increases for the VA, how bad could it really still be? Judge for yourself.